Privacy & Cookies

PRIVACY POLICY

SECTION 01: YOUR DATA

What data do we collect?

All personal data collected by our site is stored securely in accordance with the principles laid out by law. This data includes but is not limited to name, company name, contacting information, automatically collected IP address, web browser type and version, operating system; a list of URLs starting with a referring site and your activity on Our Site.

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What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address.

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How do we use your data?

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email with information and industry news. We will not send you any spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

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SECTION 02: CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at askme@black-blum.com or in writing to

OFFGRID Clothing, 32 Thorngate, Barnard Castle, Durham, DL12 8QB

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SECTION 03: DISCLOSURE

WE do not share customers’ details with third party websites or companies. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sales.

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SECTION 04: SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the completion, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

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SECTION 05: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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SECTION 06: SECURITY AND THIRD-PARTY DATA

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional, generally accepted industry standards.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable electronic and physical procedures to safeguard and secure the information we collect online. By signing up for newsletter or submitting enquiries and selecting the checkbox, one consents to their submitted data being collected and stored for these purposes, but possible to remove their info as suited.

We use three third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the current legislation. These third parties are EU-U.S. Privacy Shield compliant.

  1. Google for analytics and remarketing - https://policies.google.com/privacy?hl=en-GB
  2. https://policies.google.com/privacy?hl=en-GB for mailing list subscription and removal
  3. Facebook for remarketing https://www.facebook.com/policy.
  4. MailChimp for email marketing - https://mailchimp.com/legal/privacy/

We will also report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

LINKS TO OTHER WEBSITES

Our website contains links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. The Company advise you to check the privacy policies of any such websites before providing any data to them.

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SECTION 07: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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SECTION 08: QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, delete or more information about any personal information we have about you, contact the owner directly at sam@offgridclothing.co.uk or in writing to:

OFFGRID Clothing, 32 Thorngate, Barnard Castle, Durham, DL12 8QB

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COOKIES POLICY

We use Google Analytics (GA) to track website user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records user data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, but Google does not grant us access to this. GA makes use of cookies, details of which can be found on Google’s developer guides. We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the TriggerApp website you have viewed by placing a cookie on your machine. The cookie is used to say, “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

Disabling cookies on your internet browser will stop GA and Facebook from tracking any part of your visit to pages within this website.

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TYPE: List of Cookies that we use

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

_cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

_storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.

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Please click here to read our Cookie Policy in full.